Our Purpose, Vision & Values
Curating a modern dental lab for the future
The tagline ‘better, together’ isn’t just something we say – it’s something we live every day in our product and service offering and delivery.
Our purpose, vision and values in delivering a modern dental lab are aligned around this core message. So you can be confident that you’re receiving best practice quality dental supplies and support, helping you to manage your practice in the long term and ensuring that you’re giving your own patients the best possible outcomes, every step of the way.
Our Purpose
Providing exceptional quality in every experience we deliver and every product we craft, to our customers, their patients and our people.
Our Purpose in Practice
Exceptional quality means exceptional results for you and your patients. Our goal is to deliver more to you so that we’re not just meeting, but exceeding, your own exacting standards. We use the highest materials and processes in crafting our products. We embrace best practices in both the dental industry and the customer service industry to deliver our services. And we’re committed to continuous improvement.
We’re here to make a difference in your practice for the better.
Our Vision
Our vision is to be one of the world’s most responsible modern dental laboratories. We embrace this vision by doing good business, for our customers, our people, our suppliers and our planet.
Our Vision in Practice
Our customers come first
Our customers live at the heart of everything we do. We strive to create the best possible experience and outstanding value for them, every step of the way. From friendly and responsive customer service, to our seamless delivery of high-quality products and modern dental lab services, our goal is to better your ability to serve your patients each and every day.
We’re committed to the dental industry as a whole
We’re passionate about nurturing better dentistry. And that means driving innovation, education and service not just in our own business, but across our industry as a whole. We continually focus on our own improvements while also offering opportunities for practitioners to grow and learn.
We’re dedicated to our employees
Everything we’ve achieved, and will continue to achieve, is down to the dedication of our talented team. We know that a thriving team means a thriving business. So from culture to training, we strive to curate an enjoyable, motivating and empowered work environment for our people.
Our Values
Our values aren't just things we say, our values live through everything we do.
We are HUMAN
We are COMMITTED
Showing consistent commitment, focus and motivation to delivers great outcomes and performance through honest and transparent communication and delivering what we have set out to do.
We are FORWARD-THINKING
Finding new, creative, and innovative solutions to everyday problems, sharing knowledge, and not letting setbacks set us back.
We are EMPOWERED
Taking initiative and ownership of our work to deliver above and beyond business outcomes.
Our Modern Slavery Statement
Modern Dental Pacific is committed to addressing the issue of modern slavery and human trafficking.Our Modern Slavery Statements outline our proactive measures in eliminating these practices within our business operations and supply chain. These statements are published in compliance with the reporting requirements mandated by the Australian Federal Government's Modern Slavery Act 2018.